Call Centre Team Leader

Patient Service Team Leader LPCH Harlow Rotating Shift 5 days out of 7 Monday to Saturday- 08:00 - 16.30/10.00 - 18.30/12.30 - 21.00 Competitive benefits Want to join a pioneering healthcare business? Take your career to new places? Transform lives? You can do it all with LloydsPharmacy Clinical Homecare. Part of McKesson, a leading global healthcare company, we work in close partnership with the NHS and pharmaceutical companies to provide a huge range of care services to more than 80,000 patients in the comfort of their own home, at their place of work or in the community. About the opportunity Leading a team of people who are responsible for coordinating, at the highest standard, delivery of medical supplies. From the point of receiving the prescription through to the patient's delivery, the Shift Leader will need to motivate and manage the end to end performance of the team, exceeding Customer and Patient expectations at every opportunity and ensuring success. The Shift Leader will be a strong promoter of the operational performance of Patients Services internally and actively collaborate with other operational leads to achieve solutions. About you You will come from a call centre background with previous experience of working within a customer patient focused environment. You will be able to demonstrate your ability to be an effective leader and evidence of inspiring a team and increase productivity. In return for your hard work, we offer excellent training, support and career development plus the opportunity to work at the forefront of our industry, helping to reshape healthcare for the better and make a real difference to patients' lives. You will also enjoy a comprehensive benefits package including:
• Company pension scheme
• Generous annual leave
• Heavily discounted healthcare
• Childcare voucher scheme
• Discounts at hundreds of retail stores About LloydsPharmacy Clinical Homecare Part of McKesson, a leading healthcare company, we strive to break boundaries, challenge the status quo and support the changing healthcare industry. We are one of the most experienced providers of clinical homecare in the UK, and have been supporting patients in this way since 1975. With services ranging from straightforward delivery of medication to specialist nursing for complex conditions, we support a huge variety of patient needs. We can also offer many different opportunities for career development and progression, not just within LloydsPharmacy Clinical Homecare but throughout McKesson as a whole. Role Profile LPCH JD Shift Leader Patient Services.docx - 48KB Converted File LPCH JD Shift Leader Patient Services.docx.pdf - 78KB

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