IT System Administrator

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IT System Administrator - Maritime is a UK-based, market-leading intermodal logistics company offering the complete solution for supply chain requirements including container transport and storage, curtain-sided distribution, and intermodal services. We are looking for an enthusiastic, experienced IT System Administrator to join us on a permanent basis based at our Felixstowe Head Office. As an IT System Administrator, you will be asked to work as part of an IT Support Team with a tiering system depending on experience. You will provide IT service and support to Maritime staff located in the UK via telephone, email, and face to face and will be provided with training (both Internal and External) to bring you up to speed with the fast-paced Maritime business. Other key duties include: Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly while thinking on your feet. You should also have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently and could include: Install, upgrade, and configure software and/or hardware. Identify issues and provide solutions for our software module. Diagnose, troubleshoot, and resolve network equipment, hardware, and software issues. Monitor performance and maintain systems according to requirements. Manage own workload through the IT support system (Manage Engine) Provide advice and guidance on good practice for the use of computing equipment. Perform preventative maintenance, patching, and resolve business-critical issues OOH as part of a rota. The ideal candidate will have the following skills and attributes: Resourcefulness and a problem-solving aptitude. Excellent communication skills, including verbal and written. Full driving license. Skills that would be of interest: Proven experience as a System Administrator, Network Administrator or similar role (ideally for at least a two-year period) Software knowledge and deployment Natural aptitude for computing technology and an Interest in the latest computing trends Awareness of SQL server, management, and maintenance (Our Core systems rely on SQL databases) Personal Qualities: Able to reason and make fast based decisions Customer and service focused Willingness to learn and improve your skills. Organised and self-motivated with the ability to prioritise, work to deadlines and use own initiative Able to identify opportunities to improve Confidence within your own ability and willing to ask questions when you are unsure of what is required. This is a full-time permanent role. The successful candidate will enjoy a competitive salary and remuneration package and excellent benefits. If you have all the relevant skills and experience and would like to join our company, please apply by forwarding an up to date CV as soon as possible. We look forward to hearing from you. No Recruitment Agencies, please This vacancy is being advertised and handled by Spider, an Online Job Advertiser, and Specialist Recruiter. We provide an online recruitment advertising and employee selection service in Suffolk, Norfolk, Essex, Cambridgeshire and beyond. Additional keywords: IT Engineer, IT Technician, IT Support, Tech Support, Technical Support, Administration, Troubleshooting, Helpdesk, PCs, Servers, 1st line, 2nd line Here at Spider, we take your privacy seriously. When you apply, we shall process your details and pass your application to this particular company for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. We will also request additional consent directly from you before submitting your personal information to any other recruiting company who are working directly with Spider for recruitment or recruitment advertising purposes should this particular application be unsuccessful. We will never disclose your information to any third party unless legally required to do so and we will only ever contact you with the sole purpose of helping you find your dream job or offering career- related advice. For our full Privacy Policy please view our website.

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