Logistics Coordinator

Tennial Personnel are recruiting for a Logistics Coordinator to work for our client based in Ipswich. About the Company They are a leading international manufacturer of building construction materials. They provide their clients with a complete technical roofing solution and package from inception to completion, to meet their every requirement. Their service is centered upon their dedication to provide a waterproofing system that fully understands all the individual issues of any project and fully responds to the needs of the client. Their flat roof systems are designed to provide a high quality, single source solution for every application and client need. Whether green roofing to bitumen membrane, and from hot melt to cold liquid applied, right through to SOLAR PV panels, giving energy for sustainability. Their flat roofs represent an industry leading commitment to deliver technologically advanced roofing products, which meet the diverse needs of the roofing industry in terms of budget, performance and function of the highest quality. Their name is synonymous for quality, design and service. The Role: Reporting to the Logistics Supervisor you will be responsible for ensuring the Company's outbound Logistical requirements are implemented correctly and efficiently, whilst upholding the standards of the business, maximising productivity, and ensuring service delivery of the highest level. You will possess a positive attitude, and work closely with other departments within the business, ensuring provision of excellent customer service skills to both internal and external stakeholders. Key Responsibilities: Daily Duties Preparation of orders for vehicle movements Communication with other internal departments and external warehouses for order picking or delivery requirements Co-ordination of external transport hauliers Assessing and evaluating service provision required Raising warehouse picking orders from internal software (POD) Proof of delivery confirmation and uploading to Pro-Alpha Data input with high levels of accuracy in both Pro-Alpha system and excel spreadsheets Continuous improvements of all daily processes Dealing with Transport Suppliers (Hauliers) Confirming delivery schedules Confirming vehicle types/service required Booking all delivery requirements with each supplier Assisting any delivery/collection issues Monitoring all deliveries are completed, on time and correctly Customer Service Proactive communication with customers Delivery confirmation utilising both voice and SMS Liaising with delivery points Informing customer of delivery delays/issues Liaising with customers for future orders Sharing information between customer and internal departments General problem solving Continuous improvement of all logistics processes General Administration Extensive call handling for both internal and external calls Responding to emails in a timely fashion Document Scanning Various document sorting and filing Health & Safety: Full adherence and monitoring of all H&S Regulations Adherence and monitoring of Covid-19 processes and procedures and be aware of changes and updates Reporting of accidents, incidents, near misses and concerns to Logistics Supervisor immediately. Ensure and monitor good housekeeping and cleanliness to eliminate hazards Requirements in Logistics Supervisors Absence: All problems to be referred to the Logistics Management Team immediately. During your supervisor's absence all standards as above to be consistently maintained with workload cleared and deadlines met. You are required to adopt a flexible approach to working additional hours to ensure business needs are met. Reporting of security issues/concerns Monitor the Warehouse Reception cover Key Skills/experience required: Good geographical knowledge of the UK and Europe Working knowledge within a Logistics environment Proactive with an eye for detail Flexible and adaptable approach Sound organisational abilities Advanced computer literacy (Word/Excel/Outlook/PowerPoint) Approachable manner Proven customer facing experience To deliver and maintain high standards of customer service Excellent communication skills both verbally and written Ability to multi-task in a fast-paced environment Ability to prioritise To apply please send an up to date CV to (url removed) Keywords logistics coordinator logistics coordinator schedulker schgelduer scheldueler

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