Community Engagement Manager (Internet)

Community Engagement Manager (Telecoms / ISP) Location: Colchester Package: Circa £35,000 - £40,000 plus company vehicle / benefits The opportunity: Would the challenge of playing a key part in the delivery of some of the most cutting edge ultra-fast fibre to the premises internet services in the UK be something that catches your attention? If so, read on. These programmes of work are going to shape how parts of the UK receive ultra-fast internet services and as such, we are looking to speak with community engagement managers who will be the voice of the business across a main project area that is initially Colchester but will then expand to the surrounding areas. This is a well-funded technology company that is going through rapid growth and is a blank canvass in this part of the country but with support given from the core project teams around the UK - meaning you'll be given the chance to influence and use your experience to attract the attention of the local communities, tell them the story and then with the support of the marketing department, act as the go to person as we approach go live date for internet service delivery in the area. The product is an internet service that is much faster than what the community currently receives and pricing levels will remain the same as what the customer are currently paying - so this is a product which will speak for itself. The Community Engagement Manager will be responsible for working within local communities to drive sales uptake and work with the local teams to deliver the appropriate branding, awareness and events necessary to help them succeed. The role involves marketing communications and developing and maintaining relationships with the regional community alongside contacts and influencers from partners and local authorities. This requires significant planning and research as well as working hands on with promotions, digital media, local advertising and events needed to make this rapid growth service provider successful in these communities. So, who are you? You will be a highly personable, relationship focused manager with a passion for building relationships and the interest and ability to quick up what we do technology wise. This is a role for a self-starter, working from home and the office when needed but generally being the face of the business across the patch, you'll manage your own diary for the week and this will involve showing flexibility to attend meetings with the local community at a time and place of their convenience. You don't have to have worked in a technology company before, although this would be a big advantage but you'll certainly need to show an impressive track record when it comes to B2C sales and marketing as you will take regional responsibility for driving marketing-led sales within their assigned communities in order to drive volume via customer sign up, and then once we are live in the area, look to further build upon our customer base by being a visible presence and point of reference for the community. You'll have a full driving license, and either be knowledgeable in technology/telecoms / FTTP/ IOT (highly desirable) or a tech based industry or at the very least, have a passion for technology and how the internet is becoming more and more essential to our target customers in their homes. It's assumed you'll have a good understanding of market research techniques, data analysis and statistics methods and you'll also show us your ability to build effective, productive relationships with all types of people in a friendly, open and honest manner. You'll enjoy presenting and be happy to organise sessions that allows the community to ask questions about who we are, and how we are different Who are the company? This is the network owner and builder, alongside being provider of internet services to some areas that have been overlooked previously but with government backing, are now going to be provided with ultra-fast internet access. Modern, forward thinking and open minded and on a mission to provide technology services to parts of the country that for years have perhaps not been top of the list of priorities for the traditional internet service providers

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