Service Delivery Manager - Trade Waste

Service Delivery Manager - Trade Waste We have an exciting opportunity for an energetic, ambitious and dynamic leader to grow and develop our Trade Waste Business operating multi site across the East Midlands in both Nottingham and Leicester. Reporting to the Transport General Manager you will be responsible for a budget of £8m by ensuring a safe and commercially driven approach to the commercial tradewaste fleet based in Nottingham & Leicester. The role will be responsible for the productivity of the drivers, optimising of the workload, management of the operations desk and ensuring that internal and external stakeholders expectations are met and exceeded. Service Delivery Manager Responsibilities: - Maintain positive relationships with both internal and external customers. - Supports the optimisation of resources and reviews the operations to support improve profitability and customer service. - Promotes positive employee engagement through open communication. - Monitors operational staff performance and suggests corrective action where appropriate. - Maintain adherence to the relevant legislative requirements and Company procedures and standards (including Health and Safety, personnel, finance and Transport). - Will be required to conduct accident/incident investigations. - Ensure compliance with transport and environmental legislation. - Effective and detailed management of the P&L to enable production of accurate weekly forecasts. - Detailed cost management. - Assist in the production of annual budgets in accordance with corporate strategy. - Managing trade route efficiency and utilising optimum disposal outlets where needed within the area to ensure effective use of vehicles and facilities. - Manage driver availability and coverage in line with legislation and company procedures to ensure that there is suitable coverage at all times. - Perform administrative duties including input of pay and bonus onto the company systems. - Proactive vehicle management, including liaison with the transport compliance team, safe vehicle operations, wheel security, monitor vehicle gross weights. - Interrogation of driver KPI reports and suitable action taken where issues identified. - Ensure a suitable debrief is completed with all drivers. Service Delivery Manager Requirements: - The successful candidate will be a focused leader who brings others with them in order to achieve daily targets. - You will hold a CPC in road haulage having experience of managing a labour intensive, multi shift environment - preferably within the waste industry. - You will be commercially astute and have experience in managing a P & L and possess good leadership skills. About Enva: Enva England is the East Midlands leading Recycling and Resource Management Company. We collect and process in excess of 500,000 tonnes of waste per year, providing a comprehensive waste collection and recycling service to Industrial, Commercial, Construction and local Authority customers. We have industry leading recycling and recovery rates of in excess of 95%. Employing in excess of 300 staff, we operate a 20 acre facility in Nottingham and two further sites in Leicester. Enva England is part of the ENVA Group with annual turnover in excess of £180 million. The group is planning rapid expansion through organic growth and acquisition. This is an exciting time to join a progressive company who empowers its leaders to grow and develop their areas. If you can demonstrate previous success in a similar role or you have worked for a progressive organisation and have the skills and ability and are ready for that next step in your career, this could be the role for you. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. Location: Nottingham Job type: Full Time, Permanent Salary: £Competitive You may have experience of the following: Service Delivery Manager, Service Delivery Team Leader, Operations Manager, Assistant Operations Manager, Operations Supervisor, Operations Team Leader, Logistics Manager, Assistant Logistics Manager, Logistics Supervisor, Logistics Team Leader, Transport Manager, Transport Supervisor, Transport Team Leader, Recycling, Waste Management, etc. Ref: 95344 This job was originally posted as www.totaljobs.com/job/91178428

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