Volunteer and Community Engagement Manager

Clare Castle Country Park is a beautiful, quiet area in which to relax, play, get close to nature and learn about Clare’s fascinating history and heritage.

The 36-acre Park contains the remains of the 13th Century stone castle keep set upon its 12th century 60ft high motte overlooking the Town, as well as its inner and outer baileys which are ideal areas for recreation and picnics. The inner bailey also contains the former railway station which now houses the Platform One Cafe serving hot drinks and food throughout the year.

Away from the open green areas, visitors can find the footpaths through the trees and along the banks of the River Stour and along the old railway line. Here can be viewed the variety of trees and plant life, and information boards show the various birds and water life which can be seen along the waters’ edge.

Annual visitor numbers are around 100,000

The Opportunity
The Trustees of Clare Castle Country Park are looking to employ a Volunteer and
Community Engagement Manager.

This post will be responsible for ensuring that the outcomes of the Heritage Lottery Fund’s
(HLF) Activity Plan are delivered on time and on budget.

The Activity Plan creates opportunities for the development and delivery of a variety of activities and events that use the Park’s natural and built resources. The aim is that people in Clare and beyond should gain a greater understanding of the Park’s heritage whilst having fun doing things that they enjoy. Delivering these activities and events will require the recruitment and retention of appropriate volunteers and the management of the Park’s relationship with a number of community groups and organisations that will work in partnership with the Park.

Early work already undertaken within the Delivery Stage of the Project has been concerned with the first phase of the archaeological and research programme, and the establishment of a volunteer information pack and an accompanying suite of policies and procedures.

The focus of work in 2019 and beyond will be the development and successful delivery of activities and events under two main headings:
Family-friendly activities eg citizen science, kids take-over day, creative play, walks and tours, Halloween, Christmas carols
Education (formal and informal) using the refurbished Old Goods Shed as a base eg resources and activities for primary and secondary schools, craft workshops, study days and talks for variety of age groups, and skills classes for adults run by West Suffolk College.

In addition, a small number of Large-scale events are to be staged during 2020 and beyond, and work will also be required on the development of these events.

A key challenge of the job will be to ensure the sustainability of activities and events once the project is completed. This will require a core of Volunteer Champions and excellent relations with partner organisations to be in place by the end of 2020.

Please note that the Park currently has some 70 volunteers who work on the green spaces and assist with other tasks. Part of the new role will be to merge these existing volunteer arrangements with those created for new volunteers.

Main Tasks

  • Develop and ensure the delivery of a programme of annual small-scale family and adult events in the Park .
  • Work with Clare Community Primary School, Stour Valley Community School and others to support the delivery of specific educational projects outlined in the HLF Activity Plan.
  • Manage the development and delivery of education resources and Park trails.
  • Support the delivery of large scale events in the Park by local community organisations.
  • Support the delivery of the community archaeology and local historical research programme.
  • Recruit volunteers for Clare Castle Country Park events and activities from Clare, the surrounding villages and Haverhill.
  • Manage the infrastructure for effective volunteering in the Park.
  • Manage the DBS checking of volunteers as needed.
  • Manage regular celebration events for volunteers.
  • Ensure that the Park’s activities programme is capable of being maintained by volunteers, and that health and safety legislation is adhered to.
  • Develop and manage relationships with community organisations and schools in Clare and surrounding villages and towns.
  • Manage the activities and events diary for Clare Castle Country Park to ensure there are varied activities and events available for different audiences.
  • Oversee the hire of the Old Goods Shed and its equipment.
  • Organise the delivery of the Training Plan to ensure that the training for volunteers is appropriate to their needs.
  • Assist with the marketing of events and opportunities in Clare Castle Country Park through the development of marketing material and through social media.
  • Manage the HLF Activity Plan budget
  • Evaluate all programmes and events and write final Evaluation Report for HLF.
  • Carry out the responsibilities of the role and undertake all training, duties and interactions with staff, volunteers, partner providers and customers fairly, without unlawful discrimination and with due regard to the Trust’s policies, procedures and guidelines on safeguarding & child protection, customer care, health and safety, equality and diversity.

These are the key tasks as currently defined. They are not listed in priority order and you
should not place emphasis on the location of the task within the forgoing job description.

From time to time the key tasks may be varied and the post holder will be expected to take on such variations within the constraints of the role and the level of responsibility implied in it.

Main Terms

Job Title:
Volunteer and Community Engagement Manager
Duration of Contract: 2 years, ending on 31 March 2021
Hours: 37 hours per week, to include some evening and weekend working.
Normal place of work : Clare Castle Country Park Office.
Salary: £33,000 per annum
Responsible to: Project Manager until 30th September 2019 and then the Park Manager. The role includes working alongside the Project Administrator.


If you are interested in such a split-time arrangement you should state in a covering letter how you would see this working.

NB Closing date for applications: 21 February 2019

Please apply to request an application 


Similar searches: Permanent, Full Time, Charity & Not For Profit, Suffolk