Applications Support Flexi WFH

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The company is primarily engaged in selling a unique marketing proposition to UK and US based retailers. As a young and fast growing company, they offer significant opportunity to learn, develop and progress. Responsibilities First response to support emails, communications and support tickets, Managing customer contacts in Client Hub, tickets in Support Hub and printer details in Fulfill App, Booking and tracking Service Calls for printers Remote support for clients via Team Viewer including: Monitoring HDD/SDD usage Monitoring printer status Performing system/ workflow configuration investigations Software and driver installation (new client set up) Monitoring HDD/SDD usage for servers via Remote Desktop Connection Monitoring system exception log and performing investigations using any available system or tool relevant to the issue Contribute to ideas on making support easier/ more flexible Helping in any other area as required Skills Required - Microsoft SQL Server Management Studio (T- SQL) UAT Testing Postman ALL APPLICANTS MUST BE FREE TO WORK IN THE UK FREE FROM THE RESTRICTIONS OF VISA'S AND WORK PERMITS. Exposed Solutions is acting as an employment agency to this client. Please note that no terminology in this advert is intended to discriminate on the grounds of age, sex, sexuality, race or religion and we confirm that we will gladly accept applications from persons of any age sex, sexuality, race or religion for this role. This job was originally posted as www.cwjobs.co.uk/job/91613659

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