Systems Engineer

Systems Engineer - 3rd / 4th Line Based in Peterborough Salary: £40,000 This position is for an experienced Systems and Project Engineer reporting to the IT Services Manager. KEY REQUIREMENTS Microsoft Windows Server 2008-2019 (Design, configuration, migrations and troubleshooting). Server virtualisation (Hyper-V 2016, 2019) (Design, configuration, migrations and troubleshooting). SAN - iSCSI (Design, configuration, migrations and troubleshooting). Office 365 (OneDrive, EOL, SharePoint (Design, configuration, migrations, user setup and troubleshooting). Microsoft Exchange 2010-2019 (Design, configuration, migrations, user setup and troubleshooting). Active Directory, Azure Active Directory and Azure AD Connect. (Design, configuration, migrations, user setup and troubleshooting). Group policy (Design, configuration, support and troubleshooting). Networking (IPv4, IPv6, VLAN, WAN) (Design, configuration, support and troubleshooting). WIFI/Router/switch/firewall configuration. (Ubiquiti, Vigor) (Design, configuration, support and troubleshooting). Security tools (Sophos, Bitdefender, Mimecast) (AV, AM, spam-filtering, web-filtering, etc) (Design, configuration, support and troubleshooting). Microsoft Teams. (Design, configuration, user setup and troubleshooting). Backups (Veeam, Datto) (Design, configuration, monitoring and troubleshooting). DR and BC (Veeam, Datto) (Design, configuration, support and troubleshooting). PC/laptop and server hardware (Installations and troubleshooting). Responsible for design and delivery of projects as required. Previous IT Helpdesk/MSP experience Professional customer service skills; written and verbal skills and attitude and appearance. Proven ability to balance projects, service issues and requests, in accordance with SLA's Proven ability to develop and maintain customer relationships. Proven ability to pass and maintain industry standard exams and certifications. DESIRABLE
• Clean driver's licence
• Microsoft, Veeam, Datto, Mimecast Certifications
• ITIL v4 Systems Engineer Responsibilities: BAU infrastructure ticket escalations (internal/external); project work (internal/external); infrastructure reviews and reports (internal/external); pre-sales technical advice; reviewing and updating documentation (internal/external); providing general troubleshooting, support and mentoring to our internal team and external customer base. Benefits
• 22 days holiday (increases with time in role)
• Pension Contribution Scheme
• Training budget and four hours per week for personal training
• Cycle to Work Scheme This job was originally posted as

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