Dispatch Administrator (Ongoing Temporary)

INTRODUCTION OSR is currently recruiting on behalf of a successful global manufacturer based in Ipswich (IP3). My client is looking for an experienced Administrator to join their dedicated team on a long-term temporary basis. THE COMPANY My client is a leading multi-industry global company whose UK base is growing to meet global demand. They are looking for an experienced administrator to join their hard-working team on an ongoing temporary basis. THE ROLE As a Dispatch Administrator you will be responsible for the smooth-running of shipments to customers; by sea, air, and road transport. You will manage organisation and documentation relating to this; dealing with any enquiries that arise; and maintain communication with the warehouse and couriers to ensure smooth delivery of orders. Your previous admin experience will come from a warehouse / shipping / dispatch background to be suitable for this position. DAY-TO-DAY RESPONSIBILITIES Co-ordinating the despatch of Customer Orders by Sea, Air & Road transport and liaising with Freight Forwarders /Couriers & Third Parties. To process all Shipments within guaranteed turn round times and ensure that all possible despatches are cleared by month end. To communicate with couriers to provide latest manifest and tracking of consignments through to successful delivery. Managing any delivery queries that occur and resolving all issues that arise Work closely with Warehouse Operatives to ensure backorders are despatched in a timely manner Preparing all export shipping documentation Meeting deadlines for set European transport collections Ensuring that freight charges are applied where applicable To complete the manifest daily and perform filing and general admin duties within Shipping Office Provide total commitment to customer satisfaction objectives REQUIRED SKILLS Ideally relevant experience in a warehouse environment IT literate Excellent inter-personal and communication skills Able to operate on own initiative, manage workloads to meet multiple deadlines System used on-site is 'Oracle'; so experience in this is desirable but not essential SALARY AND HOURS £12 - 13 per hour (depending on experience) Week 1: Monday - Friday. Week 2: Monday - Thursday 8.45am - 17.30pm (17.15pm finish on a Friday) LOCATION IP3 Free parking onsite

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