Retail Assistant

ECIGWIZARD has an exciting opportunity for a Retail Assistant. This full-time position will be for 45 hours per week, to be worked over 5 days per week, offering a competitive salary and bonus scheme. Days off are not fixed and will change from week to week depending on the business's needs. The successful candidate will be working across two of our Retail Stores Peterborough City Centre and Fengate (PE1 1DW & PE1 5XA), so access to your own transport is desirable. Candidates must be flexible in their working hours and willing to consider overtime. Overtime during the successful candidate's induction period will be required in order to complete training. All training is carried out internally, over a two to three-week period. Ecigwizard specialises in high quality Electronic Cigarettes and accessories, a leading company in its sector, with over 50 stores across the UK. We're a rapidly expanding, dynamic organisation that achieves success through our most valued asset - You Main Responsibilities: Maintaining a smart appearance at all times. Ensuring stock is displayed to a high standard. Cashing up when necessary. Order stock replenishment. Receiving, counting, displaying and storing replenished stock. Assist store managers on monitoring stock levels and ensuring stock levels are adjusted regularly to reflect sales. As a key holder you will be responsible for setting the alarm and ensuring the shop is securely locked. Advising customers on the most appropriate product for them. Dealing with customer complaints. Provide excellent customer service. Report to Store Manager on store performance, ideas on how to improve sales and achieve targets. Assist with management of the store's social media pages; posting regularly, answering messages, creating competitions and increasing awareness. Key Skills: Able to work alone as well as part of a team. Fast learner. Good front of house people skills. A patient personality. Good phone manner. Excellent listening skills. Confident around customers. Excellent organisational skills. Previous experience in retail is desirable but not essential. What's in it for you? An attractive basic salary. Company bonus scheme. Performance related pay reviews. BUPA Healthcare option. Ongoing training and personal development. Vocational & external training opportunities. Come and join us for a chat Applicants must be 18 to apply.

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