SUMMARY: To assist with the maintenance and support of IT systems, particularly the UNIX and Linux systems which support Worldwide clinical applications. This position will require a combination of strong technical skills and the ability to effectively prioritize, multi-task and participate in a wide variety of global projects. He or she must exhibit technical expertise and ideally is a self-starter with the passion for IT infrastructure with a high level of flexibility, commitment and a sense of ownership. This role can be based in Nottingham, Manchester, Slough or surrounding areas. RESPONSIBILITIES: To be jointly responsible for the maintenance of computer network connectivity (hardware and software) reconfiguring as required to meet the evolving needs of the Company. To be jointly responsible for hardware maintenance. To be jointly responsible for system software maintenance for both UNIX and Windows, and to install and maintain commercial application packages. To be responsible for the monitoring and maintenance of the Storage Area Network systems (NetApp) used by the Clinical Platform. To author in-house software for general and system admin purposes. To undertake the backup of systems as required. To be jointly responsible for monitoring and maintaining system security. To source, purchase and install appropriate computer equipment as directed by IT Management. To help develop and maintain the Company SOPs for IT systems. To assist in the training of new staff. To assist in the operation of the IVRS and other Clinical platforms. Establish and manage user, system and administrator accounts on the network, ensuring compliance with policy and procedures for backup, archiving and data restoration. Provide Tier 2 support for day-to-day management of infrastructure solutions, both internal and external (cloud), including firewalls, storage, servers, switches, network connectivity (WAN, LAN, Internet), SAN and backup. Implement IT Infrastructure projects, keeping milestones on target and providing regular updates, communication and guidance to teams and upper management as appropriate. OTHER SKILLS AND ABILITIES: Flexible, adaptable and able to work under pressure. Knowledge of Computer System Validation (21 CFR Part11, GxP) Proficiency in all MS-Office applications. Be able to demonstrate good written and verbal communication skills. Be able to demonstrate a methodical and logical approach to problem solving and the ability to learn new tasks quickly. Possess good team working skills. REQUIREMENTS: 5 years of administration experience in a UNIX environment including Solaris 10 and 11, LDOMs, Zones, Oracle Hypervisor Server and ZFS. 3 years' experience acceptable with a Bachelor's degree in IT, Engineering or Sciences. Administration of NetApp or other SAN systems. Experience with Linux systems, Ubuntu / RHEL or similar. Educated to degree level in a relevant discipline or with equivalent on-job experience. A sound working knowledge of UNIX system administration. Strong understanding of TCP/IP, SSL/TLS, Veritas File System, Netbackup or similar technologies. Strong troubleshooting capability for complex enterprise technical issues. Solid understanding of Infrastructure services such as NIS/ NIS, LDAP, DNS, DHCP, Apache, SMTP. Willingness to manage network and data center maintenance or emergencies during non-business hours, evenings and on the weekend. OCE or similar certifications a plus.