Infrastructure Technician Apprentice - Level 3

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Company Overview Quotient Sciences is a drug development and manufacturing accelerator providing integrated programs and tailored services across the entire development pathway. Cutting through silos across a range of drug development capabilities, we save precious time and money in getting drugs to patients. As a growing and successful business, we employ more than 1,100 talented individuals globally, located at state-of-the-art development, manufacturing and clinical facilities in the UK and USA. Science, Agility and Culture are the core components that define Quotient Sciences, enabling us to do what we do in the way that we do it. People join Quotient Sciences because we are a respected member of the drug development community, driven by an unswerving belief that ideas need to become solutions, and molecules need to become cures, fast. Because humanity needs solutions, fast. The Role We have an exciting Apprenticeship opportunity in our Information Technology Services Department for an Infrastructure Technician Apprentice - Level 3. The apprenticeship training is provided by Babington College. You will be required to work 4 days per week at Quotient in the Helpdesk Support Team, where you will receive on the job training. You will also receive blended learning from Skills Coaches at Babington College 1 day per week. This role is based in Nottingham. The typical duration of this apprenticeship is 15 months. This apprenticeship is recognised for entry onto the register of IT technicians confirming SFIA level 3 professional competence and those completing the apprenticeship are eligible to apply for registration. You will receive training to carry out the following tasks and responsibilities: Assist in meeting agreed SLA's/KPI's/Metrics for IT support services Assist in Network/Server Administration tasks Support users and external clients as required Assist with the daily running of the IT department Provide ad-hoc out of hours support to cover for critical/ emergency IT issues Any other IT/facility based duties required by the business Follow through with users to ensure tickets raised are completed within SLA Project related work will be within a specific discipline (Infrastructure, Development or Desktop Support) Occasional travel may be required to other sites The Candidate The successful candidate must have a minimum of 5 GCSE's, grade 4 and above, including Maths and English. Desired skills: Ability to work individually and as part of a team Ability to prioritise workloads on a daily basis Personal qualities: A keen interest in Information Technology Services and an eagerness to learn Good interpersonal and communication skills Please note - Babington College will screen applications and contact you if your application is successful. Company Benefits: In return, you will receive a competitive apprenticeship salary, a generous benefits package, excellent training and development, as well as an exciting career within a fast paced and dynamic business. This job was originally posted as www.totaljobs.com/job/92039126

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