Applications Engineer

Our client is one of the world leaders in their field. This particular role is a new position created to assist with the technical onboarding of new clients. 6 month contractr via Umbrella. Main Purpose of Job Respond and action work packages logged by Transition and Design Respond and action pre-requisite activities logged by Design and Transition Learn and deploy required internal tools sets in line with Service Design. Work with team members to ensure a managed workload. Provide assistance to Team members and Analysts as required. Escalate potential service issues initially with Team Leader/Service Desk Managers/Service Delivery Managers. Recommend and deploy changes via the change management process when required. Work with consultants to better understand issues and resolutions. Provide technical assistance to on-going projects and the transition of new customers when required Knowledge & Experience Required ? Essential
• Proven Customer service Skill
• Proven experience delivering projects and complex changes.
• Proven knowledge/experience in the following technologies - Certification an advantage: Windows Server 2008/2012/2016/2019 inc Hyper-V - Essential Active Directory (Core AD Services, DNS, DHCP, GPO, AD Replication) - Essential Exchange 2013/2016/2019 - Sound Knowledge Microsoft SQL Server Administration - Sound Knowledge Lync / Skype for Business - Experience Powershell and scripting - Experience o Cloud Technologies - Experience v Microsoft Azure v AWS v Google Cloud v Office 365 This job was originally posted as www.totaljobs.com/job/92274852

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