Customer Claims Advisor

Are you an experienced Customer Claims Advisor seeking a new permanent opportunity with no weekend work? Our client with offices based in Huntingdon is seeking an empathetic and experienced Customer Claims Advisor to join them on a permanent basis working Monday to Friday 9.45am-6.00pm. You will be responsible for processing claims documentation from notification & seeing the case through to a conclusion & completion, providing email and telephone based advice & support to customers within agreed service levels, working to departmental call targets, reviewing claims within your portfolio of customers, investigating queries, reporting & escalating any complaints, chasing outstanding information from customers, maintaining diaries and customer information on company systems and support administration. You will need to be confident in making outbound calls to your customers and contacts to gain information or provide updates. You will also take overflow calls from the inbound call team during busy periods. To be considered for this Customer Claims Advisor position it is essential that you have a calm and empathetic nature, strong customer service skills, excellent verbal and written communications skills and the ability to work to deadlines. Our client offers excellent working conditions in a busy but friendly environment and good benefits. Send your CV for review and immediate interviews possible. Owing to the Covid-19 situation in the UK and Worldwide, please note that there could be delays in CV selection and interview processes to ensure safety of both job seekers and clients alike. However, you can be assured of our commitment to your job search and we will keep you updated through all stages of the recruitment process. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process . Our privacy policy is available on our website and explains how we will use your data.

Similar searches: Permanent, Full Time, Huntingdon, Customer Services