Legal Helpdesk Advisor

Introduction Spicerhaart is the largest independently owned property services group in the UK . We work together with thousands of customers a year using multi award winning marketing and leading smart technology to help buy, sell, let or rent property. We understand that none of this would be possible without the drive, dedication and determination of our colleagues. When you join Spicerhaart you become part of the Spicerhaart family. Your career is important to us; we are passionate about training and developing you to realise your full potential and achieve success. We expect you to do all that you can to meet our expectations and achieve your personal goals. You will be motivated and committed to perform to the best of your ability and put the customer at the heart of everything you do. Role title: Legal Helpdesk Advisor Location: Colchester Hours: 37.5 hrs per week Accountable to: Legal Services Manager Direct reports: N/A Main purpose of the role: Assisting our Estate Agency branches with instructing Conveyancers Speaking with clients and providing a Price Check Service on their legal quotations Speaking with clients and instructing their Conveyancer on any related purchases Dealing directly with our Conveyancers and helping with the smooth running of the legal transactions Instructing legal files for our Just Mortgages Brokers Completing monthly Audits to ensure accurate reporting of KPIs Managing our panel of EPC Assessors to ensure appointments are booked and carried out in a timely manner Key Skills & Experience Must be computer literate Experience of using spreadsheets Accurate with attention to detail Ability to work within a team Willingness to learn new skills Qualifications GCSE Level C and above in English & Maths

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