IT Systems Support Administrator

Start: Immediate Hours: Full Time Location: Cambridge, Cambridgeshire, CB22 Salary: £competitive Your Skills and Capabilities: Have a good knowledge of Microsoft office products especially Office 365 Knowledge of Active Directory and Exchange would be an advantage. Experience of Sophos Endpoint and UTM products also would be an advantage. Demonstrate previous experience within a similar position and be able to work to deadlines in a fast paced environment. Calm, confident manner to handle potentially uncomfortable conversations. Ability to reconcile complex accounts and have excellent attention to detail. Demonstrate a positive "Can Do" attitude, with a polite, professional and tenacious telephone manner together with being organised and proactive. Possess strong interpersonal skills and be able to establish and maintain good client relationships, both internally and externally at all levels to reduce the exposure to bad debt and payment issues. Your Responsibilities: Provide one-on-one end-user incident & service request resolution over the phone for workstation software. Delivers, tags, sets up, and assists in the configuration of end-user workstation hardware, software and peripherals. Diagnoses and resolves end-user network or local printer problems, PC hardware problems, e-mail, Internet, and local-area network access problems. Coordinates timely repair of workstation equipment covered by third-party vendor maintenance agreements. Performs minor desktop hardware repair for workstation equipment and peripherals that are not covered by third-party vendor maintenance agreements. Helps install local area network cabling systems and equipment such as network interface cards, hubs and switches. If you are interested in this position, feel you have the relevant experience and skills and would like to apply, please call our team on 01223 855440 or apply online. Whilst we'd love to get back to every applicant, it is not always possible, so if you haven't heard from us within 3-5 days, please note that your application has not been successful on this occasion. Aspire Cambridge is acting as an Employment Agency in regards to this Permanent opportunity. This job was originally posted as www.cwjobs.co.uk/job/93074768

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