Software Configuration Engineer

Software Configuration Engineer Here at Ideagen we are pleased to be recruiting for a Software Configuration Engineer to join our passionate and diverse Service Delivery department. The Software configuration Engineer role is critical in enabling the wider team to move projects forward and improved results. This role will play a crucial part in maximising the value gained by Ideagen customers, and you will be able to offer guidance and knowledge based on your product knowledge. To be successful in this role you will be enthusiastic in delivering an excellent service, you will need to be inquisitive and enjoy the odd gaming session. You will need a nature flare for solutions. Key Responsibilities: You will build product suites as detailed in customer specifications. Building and delivery of remote configuration and support Building effective and successful relationships with clients and working with them as a trusted partner Coordinating multiple projects from conception to completion Providing statistical and business intelligence to department to assist in the continual improvement of our products and services. Creation and management of department and Ideagen documentation through the PS Management System There will be opportunity to identify gaps in process and success changes. To be considered for this position, you must have: Essential A keen interest in IT Software & Services Excellent communication both written and verbal Strong eye for detail Ability to problem solve and identify patterns Have Industry interest in one or more of the below areas; Aviation Healthcare Life Science Engineering Manufacturing Financial Services What's in it for you? While we take our work and deliverables seriously, we have a relaxed working environment and we want our people to be rewarded for their hard work. We offer benefits such as 34 days' holidays (inclusive of bank holidays), Enhanced Maternity and Paternity Pay, Contributory Pension Scheme, Free On-site Parking, Private Medical Insurance, Free 200degree coffee shop and many more Who are Ideagen? If you have ever flown in a plane, been in hospital, or even given blood, there is a good chance we've helped keep you safe. For nearly a quarter of a century, we have been providing software solutions to thousands of customers such as the UK NHS, Virgin, PwC, Emirates, Heineken and even Harvard University. We are not a large faceless corporation, but we are not a fly-by-night dot com company either. With more than 650 employees in multiple locations across the UK, USA, Dubai, Malaysia, and Bulgaria - not including our global Partner Network - we're one of the most exciting and fastest growing software companies in the world. This job was originally posted as

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