Receptionist / Administrator

Our client, a well-established construction company based in Norwich is currently seeking an experienced Receptionist / Administrator to join their team. This is a full-time permanent position on a 15-month fixed contract covering maternity leave. The position may go longer for the right candidate. The working hours are Monday - Friday 09:00 - 17:00 The ideal candidate will have a proven track record of working in busy office environment, ideally within the construction industry. The post holder will be the first point of contact for all of our customers, so excellent customer service skills will be vital to the role. In addition to reception duties, the post holder will provide administrative support to the Company Directors and Contracts Managers. The ideal candidate will: Have proven experience working as a receptionist / administrator within the construction industry Have excellent organisational skills Have excellent customer service skills, including an excellent telephone manner Be customer focused with experience of liaising with a wide range of customers Be self-motivated and able to work using their own initiative, prioritising tasks and managing time effectively Have excellent it skills, with a good working knowledge of QuickBooks accounting software and Microsoft office Have the ability to work effectively as part of a team Have excellent written and verbal communication skills Have a can-do attitude Be able to remain calm and professional under pressure Be able to adapt to the varying needs of the business as it evolves Be able to see the positive side of life and have a sense of humour Duties will include but are not limited to: General reception duties, including answering all incoming telephone calls and enquiries, taking detailed accurate messages and action as required Acknowledging and responding to all incoming emails as soon as they are received Managing the electronic diary and appointments for the Contracts Manager, Director and roofing teams Arranging site visits and booking in jobs for our teams of roofers with a range of different customers Making telephone calls to customers to confirm and / or reschedule appointments as required Typing and sending out quotations and invoices using QuickBooks Inputting supplier invoices onto QuickBooks Ordering stationary for the office Maintaining a bring forward system for the office and roofing teams, ensuring that all of the paperwork relating to jobs and surveys is prepared in advance Ordering materials from suppliers, prioritising accordingly for upcoming jobs Receiving deliveries from suppliers, matching up orders, delivery notes and invoices General administration duties as required For further details regarding this exciting opportunity please forward a copy of your CV ASAP Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications, we receive I'm afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward. If we can take your application further, we will of course be in touch. Todd Hayes is acting as an Employment Business in relation to this vacancy. Todd Hayes Ltd

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