Data and Insights Manager

Job Title: Data & Insights Manager
Location: Peterborough
Salary: Up to &163;55,000 depending on experience
Contract: 12 month Fixed-Term

This is a fantastic opportunity to join a well-loved retail high street brand with a cult following and loyal customer base who have bucked the retail trend over the last few years with their continued expansion and progression. They are a global business shipping to over 90 countries with over 140 stores across the UK and 12 in the Middle East.

This is an award-winning brand with a huge social media following. They pride themselves on offering excellent and personalised service in their stores and are looking for a leader to help them continue to drive the brands success.


As the Data & Insights Manager you will be responsible for reporting and analytics across the business, ensuring the business has accurate data to make trading decisions.

The role requires extensive knowledge of SQL to be able to extract data from an internal database and knowledge of automation of reporting to be as efficient as possible. Retail/ecommerce experience is necessary to really understand the business dynamics.


  • Line management and development of the team
  • Ownership & communication of reporting and analysis across all ecommerce channels, ensuring data is produced to help guide business decisions across all it's brands
  • Manage the external agencies to ensure they have the information needed to meet the goals of the business
  • Lead on data requirements for new projects through project specific working groups including E2E testing
  • Lead on the selection, testing and implementation of new systems and analytical techniques including data visualisation, profiling and predictive analytics
  • Utilize existing and new data sources to design analytical methodologies to understand and track customer behaviour metrics, identifying opportunities and threats to the business with recommended actions
  • Coach the ECRM analyst on email segmentation strategies and techniques including customer scoring, RFM, seasonality and product preferences across multiple brands
  • Coach the team on database development, SQL querying and complex analysis

  • Advanced working knowledge of SQL reporting and querying
  • Problem solving ability to analyse data and draw insights that will effect change
  • Advanced MS Excel skills - including understanding of pivot tables, vlookups, conditional formatting, graphing and data handling
  • Understanding of Google Analytics and Google Tag Manager
  • Ability to communicate effectively with technical and non-technical stakeholders
  • Good time management skills to deliver in a fast-paced environment
  • Experience working for a retailer delivering reporting and analysis to tight deadlines
COMMUTABLE LOCATIONS: Peterborough, Corby, Kettering, Bedford, Cambridge, Ely, Leicester, Grantham, Chatteris, Stamford, Northampton
KEY WORDS: Digital Marketing Analyst, Digital Analyst, Marketing Analyst, Marketing, Head Office, Fashion, Footwear, Accessories, Homeware, Jewellery
This role is being handled by McCarthy Recruitment, an award-winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at www. mccarthyrecruitment . com / privacy

If you wish to exercise your right to access, erase or restrict processing of your data please contact us at the office and we will respond to your query.

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