IT Support Technician Apprentice

Do you want to kick start your IT career with an apprenticeship? Then you can do this with Baltic apprenticeships have partnered up with William Hare Ltd, a family owned business that operate across the world. William Hare are now the leading independent steel fabrication company in the UK with an annual turnover in excess of £190 million. Not only this, they are in the top 100 apprenticeship employers, so what better place to start an apprenticeship with Don't miss out on this amazing apprenticeship opportunity, apply now For more information about William Hare Ltd, please visit their website. Roles and Responsibilities: Typical roles and responsibilities include (but are not limited to): Supplying 1st Line Support for the IT Department Taking calls and be the initial contact for colleagues who have IT issues and queries. Be responsible for logging customer queries, escalating complex queries to Engineers. Fault diagnosis on hardware and software. Assist in the build of hardware, install and deploy hardware and software, assist with the unified communications deployment. Full training and support will be provided throughout your apprenticeship by both Baltic Apprenticeships and William Hare Ltd. Desired Qualities, Skills & Knowledge: Keen to learn new skills and progress Career driven Mature Excellent communication skills Passion for IT Grade 4/C GCSE or equivalent in Mathematics is required Salary, Hours & Holidays: Annual Salary of £13,545 Monday to Thursday 8.30am - 5pm and Friday 8.30am - 1.30pm. Good public transport links Onsite car park and shops near by There will be an opportunity in the future to travel to other William Hare sites to support colleagues and the IT Team. 25 days of annual leave plus 8 bank holidays There are career progression opportunities available upon completion of the program. You, along with your employer, may decide to progress into a full-time position with the business or progress onto a Level 4 Apprenticeship. About Baltic Baltic Apprenticeships were the first training provider to offer a completely tech-focused, tech-driven training solution. We help people transform their knowledge and passion into skills that employers need. If this sounds like the role for you, get in touch Once we receive your application, one of our team will be in touch to help you with the next stage. In the meantime, if you want to get a head start on the other applicants, expand your knowledge by visiting our IAG section on the Baltic Apprenticeships website. Eligibility Criteria Residency eligibility criteria will apply. This job was originally posted as www.totaljobs.com/job/93631004

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