Aftercare Manager

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Our client is a well-established construction company based in St Albans. They work on mainly new build housing projects and are well known for retaining their staff by offering regular development opportunities and the consistent recognition of the staff with various schemes. Due to their busy workload they are seeking to employ a Aftercare Manager to join the team You will be responsible for tracking defects, health checks, and retention reports etc. on all new projects. You will ensure the 12 months Defects Period is a tracked and planned process with Safety is central to its function- recording all Defects raised / logged and tracked and closed out within acceptable time frames to Clients Satisfaction. Attend last client meeting before PC and introduce Customer process to the external Customer Carry out quarterly "health check" inspections during the 12 MGDLP. Ensure the MGD 12 month inspection is carried out 1 month before due date. Complete Defects within 1 month of 12 MGDLP expiry date. Ensure full retention recovery is received, and any costs during the period are allocated to the Supply Chain or Partner responsible for the defect. Track costs incurred vs Monies recovered. Manage / Record / Allocate any latent defects for the full contractual period ( 6 or 12 years). Provide feedback reports to D&B / Commercial / Operational teams on common defects / poor performance detail / poor supply chain performance. Contribute to the Business units targets and objectives- as defined and agreed. To co-ordinate schedule of work and manage the rectification of all defects on a wide range of construction projects in a cost efficient manner and managing the expectations of the end user in a polite and professional manner Carry out the necessary research to identify the appropriate sub-contractor who is liable for the defective works, including liaising with the construction team who were initially responsible for the specific project To keep accurate records ensuring files are kept up to date To follow up on the audit trail for completion of paperwork Utility Bills - collate, reconcile and finalise site utility bills as necessary. Create and record handover meter readings and email to service provider to issue final bills. Check and pass for payment or dispute as necessary This is a fantastic opportunity for someone that may be in a similar role or looking to progress What is on offer for me? A competitive package Working for a stable long established company with a busy workload Majority of projects are within a 10 mile distance of St Albans Employee discounts Training and Development Gym membership Family days out Holiday purchase scheme Wellbeing - promoting good work/life balance Who are we? O'Rourke Personnel is a specialist agency with over 30 years of combined experience in Mechanical and Electrical, Site Services, Construction Trades, Secretarial and Administration, Building Services, Construction, Engineering, FM, Utilities and Rail. For our candidates, we are honest about the current assignments we are working on, and endeavor to give as much information about any interested client, the role and the development benefits. We believe that the best relationships are built on trust, and our aim is to provide a professional, honest and realistic service. This job was originally posted as

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