Technical Advisor

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Technical Advisor £21,000 - £25,000 Norwich To demonstrate good technical and installation knowledge, including planning control, building legislation, Fenestration practices. To ensure accurate and cost effect estimation of works are completed in a timely manner and to targets set by team manager, in line with program. Liaising with colleagues within the network providing technical and installation guidance on surveys and works relating to the Environmental works. What to Expect: Ensure receipt of all survey information required to complete the estimation of works Accurately and profitably price all materials required to complete the works Liaise with field surveyors, engineers, and suppliers regarding technical and pricing queries Provide support to office and field staff based on installation program Create technical documents relating to sound, glazing and other environmental factors Coordinating emails and calls including new work requests and queries in a timely manner using organisation and prioritisation skills. Collate and recording accurate information on our internal systems. Dealing with urgent client queries or complaints effectively. Maintaining own admin duties Build and maintain an excellent understanding of our branch and supplier network ensuring optimum results are achieved Ensure maintenance of FCA & PRA compliance Provide feedback to Technical Manager and network on improvements re survey information Working to high accuracy and low error targets What we are looking for: Significant experience in the Glazing/Windows industry working within technical / survey / planning / installation departments Customer service expereince Must be an excellent face-to-face and telephone communicator Good IT skills with knowledge of MS Office Must be able to demonstrate good negotiation skills Ability to work on your own initiative and prioritise your own workload Team player Self-driven What we have to offer: Salary up to £25,000 Benefits - Shopping discount etc Holiday 20 days Bank holidays Day off for your birthday Apply Today This job was originally posted as www.totaljobs.com/job/93513917

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