Parts Vendor Enquiries

Smart Fleet Solutions Limited is a UK leading vehicle reconditioning and storage specialist with Technical Centres located throughout the UK. We were recently acquired by Cazoo; the UK's largest online-only used car dealer and now have huge growth plans in place to meet our customer demand and expand our business further. The role will cover Monday to Friday 37.5 hours per week 09.00-17.30 Here's the role: Working within our Parts Vendor Enquiries team, your duties will include: Overdue Parts - Provide ETAs, report ran twice per week. Contacting the stores for PODs, if part is lost decision is made to order on a manual PO. Chasing outstanding quotes - anything over 4 hours Vendor Queries - Quote Queries, Reported Supersessions Quarterly Meeting with vendors to discuss SLAs Ad-Hoc Ordering Upgrading Jobs Dealing with pricing queries Chase customers and the planning team for parts and quotes (for all customers) Back Order Resolution Dealing with Invoice Queries Ensure that all company policies are adhered to, as an example, Health and Safety. Provide reporting to the Senior Management Team as requested. Create and maintain professional relationships with all suppliers and internal and external customers Here's what we require: A solid understanding and experience of the motor industry at a good level. Knowledge of Quotations, Parts and Vendor Enquiries. A methodical, process driven individual. Ability to deal with vendor's over the phone and via email, organising discounts and rebates with suppliers Ability to work on your own initiative. A flexible attitude to working hours. Strong communication skills with a mature and professional approach. Good computer skills with attention to detail when entering data. Here's why you'll love it at Smart Fleet Solutions Competitive salary. Ongoing career development, training and coaching - because if you don't grow, we don't grow. Full discount platform Access to EAP and online wellbeing. £500 Employee Referral Bonus Health Cash Plan Birthday paid day off Volunteering paid day off FREE Calm app subscription (usually £74.99) Cycle to work scheme Cazoo discount scheme Dedicated to diversity: At Smart Fleet Solutions we believe different ideas, perspective and backgrounds are key to developing a creative working environment that delivers real results. It's why you'll find us championing diversity and equality at every turn.

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