IT Service Management Specialist

Come and join the Littlefish team Here at Littlefish, we look for people who can make a real difference and become a giant slayer. As the world around us continues to change, we look for people who grab that change with optimism and excitement . These are the passionate and high performing people who enjoy and thrive on thinking outside the box. Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, and add to our skills and experience as we see Littlefish grow. So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you. The role... Littlefish are seeking a ITSM (IT Service Management) Specialist to join our team in Nottingham. Working as part of the Service Management Tooling and Development team, you will be responsible for the system administration of Ivanti Service Manager, including business as usual (BAU) tasks and projects for internal and external customers. To be successful in the role, you need to have experience of Ivanti administration. What you'll be getting up to on a day-to-day basis... Solution design and implementation of new features within the tool, working closely with both internal and external customers. Support existing processes within the tool; resolving issues or amending processes for enhancements. Be responsible for trouble shooting and resolving issues within the system. Assist in keeping the platform up to date by participating in upgrade projects. Do we tick your boxes? Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow. I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate - We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another. I Have a Can Do Attitude- I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done What can we offer you? We can offer you; one of a kind training and development programmes, bonus schemes, casual dress policy and breakout facilities with table tennis and gaming, complimentary food & drink - unlimited fruit & refreshments, Pizza Fridays, company social events and much, much more. So, if you feel like you can make a tangible difference, apply today, and join us on this journey. This job was originally posted as www.totaljobs.com/job/94357476

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