Key Client Manager

Do you have the ambition and prior experience of leading and managing teams successfully? Are you self-motivated and customer-focused? Are you wanting to work for a company who pride themselves on their people and excellence? Then look no further We are looking to appoint a new Key Client Manager at our Corby site. You will join us on a full-time, permanent basis and in return, we can offer a competitive salary, plus benefits package Advanced Supply Chain Group offer a complete end-to-end supply chain service, from source to shelf, covering all aspects of supply chain management, global logistics, fulfilment, and value-added services, allowing our customers to maximise the opportunities that exist in today's technology-enabled marketplace. Using our unique intelligent supply chain model, we design innovative solutions to complex challenges, unlock new opportunities, and speed up and streamline existing processes by removing complexity from the supply chain. It all adds up to providing a service that is "Better, Faster, Cheaper" than our competitors. As our Key Client Manager ,you will manage the business partnership with a major online retailer that has considerable growth plans. You will be responsible for current and future client management, driving a team of account managers, and be the point of escalation to both internal and external stakeholders. You will also be ensuring that the business is meeting all operational and communicative needs for the customer in the most efficient and cost-effective manner, improving the service through insights and innovation whilst developing future opportunities. Responsibilities of our Key Client Manager will include: Developing a solid understanding of the client's business using a variety of sources and identify any commercial opportunities Developing and maintaining a long term strategic relationship building that trusted partner status Serving as the link of communication between the client and internal teams Preparing regular reports of progress and forecasts to internal and external stakeholders using key account metrics Expanding the relationship with the client by continuously proposing solutions that meet their objectives and maximises client retention Providing daily and periodic KPI packs detailing key Management Information Ensuring the operational requirements of the client are being met and improvement initiatives are developed and implemented Developing innovative solutions for the client that not only support our current product and service portfolio but lead the business in improving those products and developing new ones Skills and experience required for a Key Client Manager: 3PL Experience An advanced Microsoft Office user Competency in Maths & English. GCSE's grade A-C, or equivalent Excellent organisational skills with the proven ability to meet deadlines Excellent people management skills with the ability to lead a team successfully and the capability to influence those around you Effective communication skills both written and verbal allowing you to converse with key stakeholders in the business both internally and externally The ability to demonstrate creative problem-solving experience The ability to confidently identify new opportunities for the business (previous experience would be desirable) Previous experience within a customer service environment What will you get in return as our Key Client Manager : You will receive access to a variety of our excellent benefits which include, a generous holiday scheme, pension scheme, online discounts, career progression and development, and a solid career progression programme, and more If you have a proven track record of leadership and the proven ability to support and lead a team and you are looking for your next career move, click 'Apply' now to become our Key Client Manager This job was originally posted as www.totaljobs.com/job/94357876

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