E-Commerce Assistant

E-Commerce Assistant We are hiring for an E-Commerce Assistant for a Footwear business based in Nottingham. You will provide a high level of Customer Service by using a wide variety of channels to resolve their enquiries as well as increasing the customer base by driving sales conversions. This is a full-time position and our clients' aim is nothing less than to deliver first class customer service. Responsibilities include reaching out to customers to ensure the customer journey is successfully completed managing financial transactions, provide global support to the C.S team, support customers via telephone, email, live chat and live chat tickets. A French speaker would be preferred for this role as the role may require working with French markets, website and product. Knowledge/experience of Magento and/or Shopify would be desired however not essential.

Similar searches: Permanent, Full Time, Customer Services, Nottingham