3rd Line Network Engineer

Network Engineer - Remote Working - Leading company with career opportunities The Company Working with a global IT organisation who have demonstrated continued growth (even throughout the pandemic). Our client offer an amazing internal training scheme and excellent career opportunities. The Role Respond to incidents logged in the Incident Management system and provide end users with a technical solution within Service Level Agreements.

• Firewall Management
• Incident Diagnostics and Assistance
• Log Monitoring and Analysis
• Rule base Auditing and Advisory
• Device Software Upgrades, Patches and Bug Fixes
• Configuration Backup / Restore
• Rule base and Network Configuration Change Management Provide a point of technical escalation and expertise. Provide support as part of the 24x7 out of hour's rota. Maintain technical accreditations in line with catalogued services. Cisco, Fortigate, HP, Checkpoint, F5, Palo Alto. Escalate and work with vendors when required. What We Want From You Essential - At least 3 years' experience in a similar SLA driven support role - Proven Customer service Skills - Proven experience deleivering pojects and complex changes. - Industry recognised qualifications in relevant areas. - Extensive and proven expierence in one or some of the below technologies. Cisco technologies including switching and routing. Fortinet De sirable - Checkpoint - F5 - Palo Alto - HP - Citrix NetScaler - Cisco Nexus (5k, 7k). - Basic knowledge of ITIL Security Clearance (SC) advantageous The Package Our client is offer a day rate of £40-55k. The role is working fully remotely but may move into a flexible/hybrid working model of office/home working.

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