Infrastructure Engineer

The Company NHS SBS ? NHS Shared Business Services is a unique partnership between Sopra Steria and the Department of Health. We provide crucial corporate back office services to NHS organisations. We are market leaders in corporate service delivery with around 40% of the NHS using one or more of our products. With unrivalled knowledge and experience, we provide high quality, value-for-money finance, procurement and employment services to the NHS, helping them overcome any challenges they face in the back office. We work closely with NHS organisations all over the country to replace outdated, time-consuming and error-prone paper processes, with affordable digital systems and more efficient ways of working, and in addition to our core services, we are designing and developing innovative digital technologies and piloting brand new ways of working, which further improve efficiency and quality, and better support the NHS workforce to deliver world-class patient care. We are passionate about using our expertise to save the NHS time and money and are more relevant today than ever before. The day job This is a fantastic opportunity for an Infrastructure Engineer to join an established and large account and be involved in the provision of advanced technical support on IT network, data and telephony systems to all SBS ICT technical teams, and customers. You will provide specialist skills in LAN / WAN technologies, network operating systems, messaging systems, VOIP, network infrastructure, data and physical security and all aspects of hardware support and maintenance. Working hours are a shift pattern between 7:00 and 19:00 Monday to Friday. Key responsibilities: Provide ongoing maintenance and update of procedures Provide reports, and statistics to help measure performance Respond to and resolve queries Update/maintain manual or data base records Use the call management system provided to manage calls, and accurately record action taken to resolve issues Comply with regulatory requirements Required skills You need to have: ? MSCE / NVQ 4/5 or equivalent knowledge CCNA or equivalent knowledge Strong skills in virtualisation technologies (VMWare, HyperV etc) Strong skills in network management / administration incl Wireless Strong skills in desktop client / network server configuration and support Strong skills in network security technologies, anti-virus, firewalls Ability to work alone and on own initiative Strong fault analysis / resolutions skills Ability to deliver i.e. completer / finisher Ability to document systems, processes and configurations accurately It would be great if you had: Experience with VOIP technologies (Cisco) Strong skills in modern messaging technologies Pro-active in improving own skills Very good communicator with customers and 3rd parties If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you Full time permanent Location Huntingdon / remote working Security Clearance Level N/A Internal Recruiter Jane Salary To be discussed Benefits 25 days annual leave with the option to buy additional days, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. This job was originally posted as

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