IT Business Analyst

Business Analyst (Life Sciences/Biotech) -Fully Remote This is a career defining role for an Established BA to progress into a Product Owner and really grow within a Global and Market Leader within the Life Sciences and Bio Tech Fields . As the virtual market grows, they are happy with the BA to be fully remote. There is a central Hub which is based in Greater Manchester- Bury. This company has been growing and hiring throughout the pandemic and is cash rich with huge funding and a strong investment fund. An exciting Business Analysis opportunity is available in order to help to define and deliver an exciting digital transformation programme of work, to standardise and harmonise business processes across CRM, E-commerce and Order Management. The role is responsible for advising and documenting the Business needs from inception through to User Acceptance Testing and Implementation. Working closely with the Business and Architecture Teams to document business processes and capture high level requirements and evolve these into deliverable User Stories or Functional Specifications depending upon the delivery model. The primary focus initially will be on the end-to-end Business and Customer CRM processes, championing design standardisation and best practices, with an appreciation of related applications in the context of the customer journey. Key Responsibilities Lead workshops with business stakeholders to confirm requirements Documenting Business Process to Level 3 Clearly communicates business requirements to the team / wider business Responsibility for creating Epics, User Stories or Functional Specifications Overall responsibility for Product Backlog grooming / User Story prioritisation Attends Backlog grooming / Sprint Planning / Stand-Ups / Sprint Show & Tell ceremonies. Sign off of delivered Acceptance Criteria User Acceptance Testing Build and maintain relationships with the Stakeholders Identify and recommend feature enhancements based on analysis and understanding of business processes Knowledge, Experience and Technical Skills 4 years experience of working on CRM focussed business design - Salesforce desirable Experience with working on Ecommerce platforms UX and customer journey/insight experience Experience in working closely with Marketing Teams Experience in Business Process Mapping and requirements gathering Comfortable working either in an Agile or Waterfall delivery methodology Capturing and articulating the business requirement as a Functional Specification or User Story where appropriate Experienced at User Acceptance Testing Understanding of data and data models Use of Visio Use of Agile Story tracking tools such as YouTrack, Jira etc Person Specification Ability to communicate comfortably with a variety of roles in the delivery of a project Self-starting/self-motivated Good team player Strong sense of integrity Willingness to learn new technologies and approaches as appropriate (eg, switching from a more traditional BA role to a Product Owner) All interviews are conducting Virtually via Zoom including the on Boarding. This is a great long term role to become a Product Owner or Programme Manager one day. Excellent Benefits on offer, 25 days holidays 3 extra days off during Christmas Pension Scheme Bonus 10%-20% Fully flexible working and fully remote if needed be. Hub is based in Greater Manchester, Bury if the BA needs a Physical Office but its 100% Fully Remote Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Where rates of pay or salary ranges are detailed these are dependent upon your experience, qualifications or training. If you wish to apply for this position please read our Privacy Notice which details how we may use, process, store and disclose your Personal Information: roberthalf.co.uk/privacy notice. This job was originally posted as www.totaljobs.com/job/94369002

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