Service Desk Analyst / 1st Line Support / IT Helpdesk/ £10 p/h

Service Desk Analyst / 1st Line Support / IT Helpdesk/ £10 per hour Service Desk Analyst / 1st Line Support / IT Helpdesk/ £10 per hour Are you looking to begin or progress your IT career? Do you have a strong background in Customer Service, and a passion for helping people? If yes, I want to speak with you Location: Peterborough/Remote (flexible working) I am working with a global professional services business, who are expanding their IT Service Desk function, and we are looking for the next generation in 1st Line IT Support Analysts. You will be provided with an exceptional training and induction programme, followed by regular coaching and mentoring to help support your professional development goals. What are we looking for: Our Service Desk Analysts are ambitious and driven people, who have a passion for IT. The best Service Desk Analysts have a strong customer service background, and understand the importance of having a professional and calm approach when speaking with customers. We expect you to be punctual, polite, and organised. Successful Service Desk Analysts have a methodical approach towards process's and documentation. A calm and concise telephone manner. A friendly and sociable nature. Service Desk Analysts are motivated by challenges, and being able to provide 1st-class resolutions to customers. If you are keen to learn more around these opportunities, please apply online with your most recent CV. This job was originally posted as www.totaljobs.com/job/94415399

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