Senior Service Advisor

Senior Service Advisor Market Leading Salary £31,000 OTE Good Bonus's & Training Our client, a leading automotive retailer is representing an outstanding brand in a prime dealer location. They are looking to recruit a proven Senior Service Advisor with a strong motor trade background Basic Salary will be up to £25,000 dependant on experience. Plus Bonus of Average £6-7,000 The Candidate You must have an incredible passion for people and the drive to create a memorable customer service experience for each and every customer. Always striving to improve Customer Service Scores and sales results month on month. The Role To ensure the highest level of customer care and satisfaction at all times To liaise with the Workshop and other departments to ensure each service or repair is efficient and carried out to the highest quality standards. Maximise service profitability through the use of professional sales techniques Making sure customer awareness of all available retailer services Role Requirements Ideally, You will have previous experience within the motor trade You must be a good communicator, have excellent customer satisfaction skills, be organised and flexible Have a good understanding of the Service Department Work well under pressure You must have a full, valid UK driving licence with no more than 3 points Working Days/ Hours & Benefits Hours: Monday to Friday, 8:00am to 6:00pm, or 7:30am to 5:30pm (as per rota) with half an hour for lunch. Saturdays, 8:00am to 12:30pm - only: one in 3 or 4 as per the rota. Remuneration: Good Basic Salary - DOE, i.e £25,000 Basic average of £6-7,000 Bonus, PA Plus up-sell commissions Company paid Pension 3%

Similar searches: Permanent, Full Time, Sales, Norwich