National Account Manager

We are excited to announce the recruitment of a National Account Manager (Foodservice & Vending) to join our Convenience Sales Team on a 12 month Fixed term contract. Our Company In 1996 we had a simple idea. We took nuts, seeds and dried fruit ('brain food' as our parents called them) and baked them with honey into the shape of a bar. We wanted to keep the nuts whole and the fruit chunky. We experimented with the first bars in Praveen's kitchen in Epping where our first bar - date & walnut - was created. We have three basic principles to making bars taste as good as they can - layering, roasting and small batches. Layering involve using the same ingredient in various sizes (for example shredded coconut and coconut flakes). Some nuts (such as peanuts and almonds) are then roasted in our Sheffield-made nut roaster before they are used in our bars. And finally, the ingredients are gently tumbled together and made into bars using simple baking trays and rolling pins to keep the texture exactly as we want. As we scale up, we will never lose the method by which we have always made bars. In February 2021 the business was sold to Ferrero group. Under the new ownership we have greater recourse to drive consumer awareness, increase marketing activities and pursue our aims towards a better planet. We believe that eating naturally should be normal for everyone and the Ferrero ownership is committed to delivering this philosophy. The Purpose As the National Account Manager, you will be responsible for delivering sales and profit objectives inkey foodservice and vending accounts, in line with company aspirations through the agreement and activation of joint plans with key buyers. You will ensure customer needs, company sales objectives and profitability goals are achieved through building Joint Business Plans that enable a framework of growth over the next 3-5 years. Key Responsibilities Develop Key Accounts
• Develop credible and strong relationships across the customer base and with key internal influencers to agree and execute JBPs in line with the company sales strategy and targets
• Gain a full understanding of customer KPIs, timelines and requirements and align these with brand plans and business development opportunities
• Work with customers to identify end user opportunities Deliver Sales Controllables
• Build and deliver robust JBPs with customers and end users accounts
• Support the delivery of business plans by accurate, realistic and updated sales forecasts as part of the monthly business planning process, propose corrective measures if sales fall below projections
• Implement core range and NPD through correct distribution, merchandising and logistical phasing
• Advertising and promotional activity to be agreed, monitored and delivered within budget
• Ensure customer plans are delivered in full (listings, distribution gains and key promotional plan) and JBPs are regularly reviewed with all customers
• Profit and Loss accountability Working Relationships This role will demand strong interpersonal and influencing skills to build and maintain relationships with key internal and external contacts: External
• Customer Commercial Team - Category Head, Foodservice and Vending Buyers, End Users
• Customer Logistics Team - Key contact times for promotions and NPD to ensure correct volumes are ordered
• Customer Marketing Team - In store and media activity and events Internal
• Sales Leaders - clear communication, understanding and alignment
• Supply Chain - forecasting, sales order processing and logistics
• Finance - understand P&Ls and use in commercial decision making
• Marketing - ensure that products and promotions run in line with marketing strategy
• Category Management - ensure integration and utilisation of account, market and category data to deliver account objectives
• Supply insights/analytics - to optimise stock pressure and availability Experience Required
• Food Service and Vending account management
• Wholesale account management
• In-depth understanding of Bidfood and Brakes/Compass Group
• Ability to negotiate and build best in class relationships with customers
• Commercial acumen
• Proven track record of selling branded goods within a FMCG organisation
• Working knowledge of P&L
• Strong end user knowledge, particularly within gyms, holiday & leisure parks, coffee shops, local authorities, airlines & prisons - it's quite an eclectic mix
• Record of consistent success in the management and execution of JBPs
• Strong communication and networking skills
• Performance driven, tenacious and goal orientated
• Able to work cross functionally, both internally and externally If you feel you possess the necessary experience combined with drive and ambition, we would welcome your application and we'll be in touch with further information. This job was originally posted as www.totaljobs.com/job/94405136

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