IT Support Engineer - 50% remote work

Bristow Holland have an excellent opportunity to work for a growing company in Stowmarket that is looking to bring on an IT Support Engineer on an initial 4 month contract with 50% remote work from home. The principal role of the IT Support Engineer is to ensure that 1st / 2nd line IT requirements are managed professionally to time, within cost and with a high standard. You will be responsible for providing IT support both remotely and desk-side within agreed time-scales for all products, services and equipment. Core Responsibilities: Provide 1st & 2nd line IT technical support to users. Liaising with customers via phone and email. Resolve and manage technical issues. Follows support processes and tracks against SLA's. Undertake project work and implementations / roll-outs. Skills Required: Experience working in an IT Support position previously. Extensive support of Active Directory and Microsoft Operating Systems. Experience with Windows Desktop. Experience with Office 365. In return you will receive an hourly rate of between £15 - £20 depending on experience a 4 month contract and the view for a permanent position if your successful in this role. This job was originally posted as www.totaljobs.com/job/94409932

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