German speaking Sales Administrator

Our client, a leading multinational fashion company, is currently looking for a German speaking Sales Administrator. Despite these current challenging times this client has been able to achieve a continued strong sales performance and is therefore looking to grow their multinational support team. This is a full-time position to work from home (WFH) with remote onboarding to eventually work at the client's modern office in Nottingham when safe to do so. Your responsibilities will include: Being the first point of contact for all customer queries, answering calls and emails in a timely and professional manner whilst utilising your German language skills Proactively dealing with any returns and exchange issues Processing and tracking of orders Working alongside the sales team and other departments where required Maintaining knowledge of products and keeping up to date with new products and promotions About you: In order to succeed in this role, it is essential for you to have great communication skills and previous experience within customer service. In this inspiring opportunity you will have the chance to progress within the company and be involved in a motivated and friendly multilingual team. If you have a keen interest in fashion and speak fluent German, then this role could be the next stepping stone in your career that you are looking for Profile: Fluent in German and English, both written and spoken Experience working in an online customer support, customer services, sales administration, client support or order fulfilment role would be preferrable Strong IT skills of Microsoft programs and order management systems, particular in SAP or similar, is desirable An interest in fashion, luxury or the retail industry is desirable Strong communication skills and able to work in a fast-paced environment dealing with a high volume of orders Able to commute to Nottingham or relocate To apply, please send your CV in English and in Word format to Hampus. languagematters is acting as an employment agency in relation to this vacancy.

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