Junior Administrator

Sales Support Administrator - Junior role Castle Marina - with parking £Competitive 35 hours per week, Monday to Friday Overview: Our well-established professional client is a key player in their field. Even with their substantial growth over the years they have retained their culture and ethos of a friendly and professional family business. They are looking for a Customer Service / Sales Support Administrator to provide general administrative support to the customer service team to achieve their objectives and meet the daily operational needs of the department. Responsibilities will include: Answer incoming calls to the office and forward to the relevant person General office duties such as visitor reception Create and update orders and delivery requests in accordance with the Company's procedures Check manufacturer acknowledgements and monitor timely receipt Develop and maintain good and effective working relationships between customers, suppliers, and colleagues Support the sales teams in their objectives Monitor and process all supplier dispatch reports Ensure prompt action of queries received from customers, suppliers, and colleagues Provide absence cover for Customer Service Coordinators in line with all Company procedures Any other duty deemed by the Directors to be in the interest of the team in achieving its objectives Skills & Qualities: Well-developed telephone call handling skills Must be able to communicate effectively and be polite but assertive when required in difficult situations Relevant experience of customer service and administration Must show evidence of being organised and responding promptly Ability to listen properly and to be patient when required Able to work under pressure and make correct decisions Good skills in Word and general Windows environment Evidence of building relationships with customers or suppliers Must reside within commutable distance of the office Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs, please assume you have been unsuccessful.

Similar searches: Administration & Secretarial, Permanent, Full Time, Nottingham