IT Support Apprentice

Are you an enthusiastic about IT, or an aspiring ICT support technician? Do you have a desire to help and support others with computer-related issues? If so, then this could be an opportunity for you Baltic apprenticeships are delighted to be working in partnership with Kinetic ICT Solutions Kinetic is a specialist IT Support company who offer IT Support , Website Design , and Email Marketing solutions to organisations in and around, Nottinghamshire and East Midlands region. Since its inception Kinetic has gained vast experience working in partnership with regional start-up and growing businesses, offering specifically designed scalable IT support services. This includes full network and server solutions and support to cloud solutions . Could you be their next IT specialist? Roles & Responsibilities (Will include but not limited to): Act as a single point of contact for users regarding IT issues and queries Receiving, logging, and managing a ticketing system Maintaining and supporting networks 1st and 2nd line support - troubleshooting of IT issues Maintaining and setting up hardware and software Securing connections of a range of devices Desired Qualities, Skills & Knowledge Willingness and eager to learn Passion within IT Experience with customer service Logical mind-set Ability to work in a team Level 4/C or above in Maths or equivalent Salary, Hours & Benefits £10,400 per annum Monday to Friday 8.30 am to 5 pm 20 days holiday Bank Holidays Hybrid role with the opportunity to work remotely There are career progression opportunities available upon completion of the programme. About Baltic: Baltic Apprenticeships were the first training provider to offer a completely tech-focused, tech-driven training solution. We help people to transform their knowledge and passion into skills employers need. If this sounds like the role for you, get in touch Once we've received your application, one of our teams will be in touch to help you with the next stage. Eligibility Criteria: Individuals must have a valid and eligible residency status to apply for this role. This job was originally posted as www.totaljobs.com/job/94531986

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