Senior Professional Services Engineer

Senior Professional Services Engineer Sandiacre, Nottingham We're Air IT, an incredible MSP with the history and expertise to provide an amazing array of services and a bright future ahead of us. We've grown a lot since our beginning back in 2005. We're proud to have brought together nine leading companies as a family, with more on the horizon. Now, with an office presence across the UK, we are extremely honoured to have been recognised with a range of regional, national and industry awards for growth, innovation, dedication and success throughout our journey. Excited for our future, we've got a great mission and vision and a clearly defined strategy to empower our teams and make sure we can bring out the best in our people to provide unrivalled IT and Cyber Security support, solutions and services to local SMEs, nationwide. And this is where you come in. We're now looking for a Senior Professional Services Engineer to join us, adding to our pool of knowledge and delivering great results for our clients. As a Senior Professional Services Engineer, you'll be playing a vital role in our project process, planning, managing and deploying IT and communications projects. You'll be working across the project lifecycle, onboarding clients, protecting and securing their data and ensuring they are satisfied with everything they receive. From installing larger IT and communication systems to logging all activity on client accounts, you will manage the project process, update the client and follow the process through to completion. In return for your hard work and dedication, we can offer you: - An attractive remuneration packages (we prefer to talk face-to-face about your needs) - Benefits such as health insurance, tiered pension, childcare vouchers and mileage allowance - Perks including quarterly and annual staff awards, funded social events, referral bonuses, green travel scheme, discounted broadband, subsidised gym membership and complimentary sports tickets - Excellent learning and development opportunities - A focus on health, wellbeing, inclusivity and diversity - Hybrid and flexible working forming the keystones of our future working - Staff gym onsite for all employees to use including peloton bikes We are a team that radiates strength, constantly evolving ready for the next phase in our evolution. A big focus for us growing together and we believe that fantastic opportunities for personal growth are key to this, offering job security, career progression, help and support. A sneak peek will show you that we also put an emphasis on the fun side of our business, celebrating the commitment and hard work our teams have put in. About You To be considered as a Senior Professional Services Engineer, you will need: - Experience of working for a managed IT service provider - Experience of administering and supporting the latest Microsoft technologies - Experience of setting up and maintaining business system networks based on Microsoft technologies - Setting up and supporting of Mobile Devices - A current and valid driving licence - Server hardware support experience - Router and Firewall troubleshooting experience - Appropriate Microsoft certifications You will also need experience of supporting, configuring and deploying/migrating the following systems/applications: - Windows Server operating systems (2008-2019) - Microsoft Windows Hyper-V and/or VMware vSphere and vCentre - Active Directory, Windows Server and related server roles (IIS/RDS/DFS/NPS) - Failover Clustering including shared storage technologies (iSCSI/SAS/FC) - Remote Desktop Services deployments including HA configurations - Microsoft Exchange Server 2010-2019 - Office 365 and/or Microsoft 365 additional services - Microsoft Azure Infrastructure-as-a-Service (IaaS) technologies - Microsoft Azure - Multi-Factor-Authentication and conditional access setup and configuration for Office 365 and related technologies - Backup technologies - Switching & routing including VLANs and networking technologies (TCP/IP, VPN, DHCP, DNS, SSL) - Firewalling/Networking and related technologies - Identity and Access Management Other organisations may call this role IT Project Engineer, IT Project Manager, Project Manager, Project Lead, Professional Services Lead, IT Support Lead, IT Support Engineer, or MSP Engineer Air IT are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all. We believe this is the only acceptable way to conduct business and the more inclusive our environments are, the better our work will be. So, if you're seeking your next challenge as a Senior Professional Services Engineer, please apply via the button shown. We look forward to hearing from you. This job was originally posted as

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