Sales Support Executive

Sales Support Executive - North Norfolk - Excellent Package Our client has asked us to identify and outstanding, experienced Sales Support Specialist for initial maternity cover extending to 30th April 2022 . The successful applicant will be responsible for delivering a high standard of customer service to customers, executing orders for delivery, and supporting the technical sales team. The role: Sales Orders - to ensure orders are processed accurately so the finance, sales, planning, and production teams can access relevant information through the Mat Flow Sys, and the customer receives the requested malt on time and in full. Customer Service - to ensure we maintain a high standard of customer service to our UK customers. Customer Relations Management - to keep HubSpot up to date so that we can offer a better customer experience and our sales team are equipped with accessible information about an account on the road. Sales Support Team Performance - to provide leave and absences cover to other colleagues within the team and to always support each other, but also hold each other to their accountabilities. Cross-functional Collaboration -correct batches assigned as per the customer's requirement for each product ordered. Assisting the UK sales managers and liaising with the necessary departments to ensure orders are fulfilled accurately and on time Stock Allocation - ensuring payments are requested and received for both account and cash customers in a timely manner to ensure requested order delivery dates are met. The person: To be considered for this exciting role you will: Have at least 3 years Customer Service experience in a similar sales office environment. You will be confident on the phone with excellent communication skills internally and externally. Experience using SAP, HubSpot and Docuware Experience in Sales Administration or Sales Operations The Rewards: The role has a starting salary of £20-21,000 pa plus benefits. Initially for maternity cover to 30th April 2022. Could be extended if it suits both parties. This job was originally posted as www.totaljobs.com/job/94563263

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