Centre Administrator

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The Injured Jockeys Fund helps any rider who holds, or has held, a professional or amateur licence. The charity has three Rehabilitation and Fitness Centres across the UK and we are looking for a friendly, confident individual who can offer a warm welcome to visitors to Peter O’Sullevan House, Newmarket, Suffolk.

 

This new role of Centre Administrator will support the Centre Manager, primarily at the reception desk but assisting in some other practical and administrative areas as required.

 

The role is offered on a part-time basis, ideally working from 10.00 am to 1.00 pm, Monday to Friday. There will also be a requirement to provide extra cover on an occasional basis, if this can be accommodated.
Confident telephone and computer use is essential for this role and experience of the use of databases would be an advantage.

Candidates must have attained GCSE English at Level 4 (Grade C
or equivalent) as a minimum. As the IJF handles sensitive personal information, discretion and full compliance with data protection rules is essential.

The role is currently offered on a temporary, part-time basis.

Overall purpose of the role:

  • Reporting to and working with the Centre Manger, the Centre Administrator is responsible for the busy reception area and ensuring the smooth-running of the Peter O’Sullevan House rehabilitation centre.
  • The role requires an individual at ease in a customer-facing role, who can cope in a busy environment.
  • Excellent administration, organisational and communication skills are essential, as is computer literacy, with a sound knowledge of MS Office suites and, ideally, other database experience. Accountable to: Centre Manager Principle duties and responsibilities:
  • To offer a friendly and warm welcome to Peter O’Sullevan House at the front reception desk
  • To answer the telephone and deal with personal enquiries at the Centre
  • To book appointments and receive payments from clients and for IJF purchases Sept 2021
  • To assist and support the local team in all aspects of administration
  • Support events arranged by the Centre Manager or Welfare Liaison Team
  • To carry out other duties outside the normal daily/weekly routine but within the scope of this position.
  • To cover some Centre Manager duties during their absence
  • To work flexibly to meet the needs of the Centre Governance
  • To work within all Injured Jockeys Fund policies and procedures
  • To ensure that all documentation, data and client information is addressed with full confidentiality and in line with GDPR Terms
  • Preferred working hours Monday-Friday, 10.00 am to 1.00 pm.
  • There may be a need for flexibility and occasional extra cover, if this can be accommodated on an ad hoc basis.

 

This job description should be regarded only as a guide to the duties required and is not definitive or restrictive in any way. It may be reviewed in the light of changing circumstances following consultation with the post holder.

Qualifications

Five GCSE passes including English and mathematics

Experience / Skills

  • Friendly, hardworking and enthusiastic
  • Excellent administration, communication and IT skills
  • Proficient in the use of Microsoft packages
  • Happy to work unsupervised if needed and able to use own initiative


Full details and an application form can be found on our website at
https://www.injuredjockeys.co.uk/ijf-careers or can be requested from maddie@ijf.org.uk or by calling Newmarket (01638 662246).

 

Completed application forms must be submitted,

(with a CV and covering letter if you wish) no later than 31 October, 2021

 

The Injured Jockeys Fund is an equal opportunities employer. We take the safeguarding of our beneficiaries very seriously therefore a DBS check will be required, along with two references prior to appointment.

No Agencies thank you.


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