Customer Service Advisor

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This is a fabulous company in Harlow going through an unprecedented growth period. They are now looking for more customer service advisors to complete their team. The ideal person will have worked in a similar environment and be used to taking incoming calls and dealing with queries and questions as well as completing all the associated administration. This is not purely a phone based job as you will be also dealing with email queries via their app so good verbal and written communication skills are a must. The Ideal Candidate: Able to take volumes of incoming calls Excellent and proven Customer Service Able to answer email queries Experience with Live Web Chat would be an advantage although full training will be given The offices are open planned with a nice company culture and a buzzy atmosphere. There is an onsite restaurant and a comfy staff room with a pool table. There is plenty of parking available. On successful completion of the probation period your salary will increase by £500. There is plenty of opportunity to increase the salary going forward if you are hardworking and enthusiastic. Hours of work are 9am - 5.30pm with one Saturday morning in three - 9am to 1.00pm Salary £18,000 rising to £18,500 after probation. Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy. Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in

Similar searches: Permanent, Full Time, Customer Services, Harlow