Attendance Officer

Job Description

Attendance Officer

We have a fantastic opportunity for a self-motivated and enthusiastic Attendance Officer to join our team at Marshland High School to ensure attendance strategies are effectively implemented.

Permanent, full time, 39 weeks/year.

£20,092 - £21,748/year FTE. Salary is pro rata.

Closing Date 15th December 2021.

 We are committed to safeguarding and promoting the welfare of pupils and expect all staff to share this commitment. 

Purpose of the Job

Work alongside key school staff to promote excellent attendance, reduce levels of absence and work with children and families to promote high levels of attendance.

It is important to:

  • Promote and support high levels of attendance
  • Prevent unnecessary absence
  • To support students in achieving their full academic potential
  • Promote a positive attendance and punctuality culture
  • Form strong relationships with parents/carers


  • Closely monitor student attendance on a daily basis in liaison with Pastoral Managers and Tutor Team to ensure information is correct and any absence is addressed as a priority
  • Working closely with parents, carers and students to improve levels of attendance, communicating with parents via telephone, letter and face to face meetings, and co-
    ordinate parental support and training (where appropriate) regarding attendance issues
  • Undertake first-day absence phone calls for all absent students
  • Update daily attendance data in accordance with statutory guidance, ensuring that correct attendance codes are entered in class registers and on SIMS
  • To ensure all A.M. and P.M. registers are completed and no missing marks or unexplained absences remain
  • To closely monitor the attendance of vulnerable groups of students and liaise with staff/SEN department, designated senior person responsible for looked-after children (LAC) and safeguarding, as appropriate
  • Manage Attendance line telephone calls and messages on a daily basis
  • Liaise with staff to ensure that you are aware of which students are attending external visits and update attendance records accordingly
  • To print off official registers daily and explained absences to ensure it is readily available in the event of a fire
  • Identify students for weekly attendance meetings with Deputy Headteacher, participate in meetings and send follow-up letters home. Produce reports on these students and monitor
  • In support of the Pastoral Team, work with students who are late or absent to resolve issues and support good attendance
  • To collate information with regard to the attendance of students who may be experiencing attendance difficulties in order to inform school, external agencies and parents/carers
  • To interpret information relating to attendance patterns and identify key areas of concern for Pastoral Managers and Senior Leaders
  • Produce detailed analytical attendance reports from the School Management Information System for stakeholder communication with West Norfolk Academies Trust, Local Governing
    Body, Local and National Government
  • Attend regular internal attendance meetings with key staff to discuss concerns and formulate actions
  • Carry out home visits when required
  • Identify students for Fast Track and Fixed Penalty procedures, complete referral forms, write to parents, minute parental meetings and complete witness statements and court packs for
    proceedings when required to defined Local Authority procedures
  • To check attendance records prior to the Census to ensure school attendance is accurate and up to date
  • Demonstrate excellent organisational and time management skills in managing a busy role with multiple priorities.
  • Maintain confidentiality and discretion in all matters
  • To keep up to date with SIMs training
  • Carry out appropriate administrative duties as required by the Headteacher, including but not limited to school events, reception cover, examination timetable

Job context and flexibility

The duties and responsibilities listed in this job description provide a summary of the main aspects of the role. This is not an exhaustive list and the post holder may be required to carry out other tasks, as deemed appropriate to the grade and nature of the position.

This job description is current at the date indicated below but, in consultation with the post holder, it may be changed by the Headteacher to reflect or anticipate changes in the post commensurate with the grade or job title.

Due to the routine of the schools, the workload may not be evenly spread throughout the year.

Flexibility of hours, and a flexible attitude and willingness to assist others in the team, when required is necessary.

Where the post holder has a budgetary responsibility, it is a requirement of the role to work within the Academy’s financial regulations.

The post holder will have a shared responsibility for the safeguarding of all children and young people. The post holder has an implicit duty to promote the welfare of all children and young people.

The Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment. All staff will be subject to an enhanced DBS (Disclosure and Barring Service) check.