Visitor Assistant

  • Job Reference: 00002362-1
  • Date Posted: 5 July 2024
  • Recruiter: Shakespeare's Schoolroom Trust
  • Location: Stratford-upon-Avon, Warwickshire
  • Salary: On Application
  • Sector: Customer Service, Retail, Charity & Non Profit, Arts & Entertainment
  • Job Type: Contract, Permanent

Job Description

Join Our Team as a Visitor Assistant at Shakespeare's Schoolroom & Guildhall!

If you enjoy meeting new people and passionate about history, come and be part of our welcoming team at Shakespeare's Schoolroom & Guildhall

Job Description:

As a Visitor Assistant, you will interact with everyone who comes into our building and be an ambassador of our museum. You'll operate the till, answer visitors' queries, assist customers with purchases and maybe conduct a tour or two. It's all about providing visitors with the most memorable experience!


What We're Looking For:

A friendly, approachable, and outgoing personality.

Retail or heritage experience is a plus.

An interest in Shakespeare or local history is preferred but not mandatory.

Excellent customer service skills with the confidence to approach visitors and upsell.

Ability to work in a team, with a positive attitude.


Perks and Benefits for you

Join a supportive and welcoming work environment that feels more like family.

Opportunity to expand your knowledge of local history and Shakespeare.

Parking in central Stratford.

Team Schedules 4 to 6 weeks in advance. Rolling patterns confirmed up to a year at a time.

The role is for one day a week and one weekend day, every third weekend plus occasional holiday and sickness cover. This can be beneficial for fitting around other employment or commitments.

We welcome applicants of all ages and backgrounds.


Applications and Next Steps

Please forward us your CV plus 300 to 500 words as to why you think you'd be a great fit at the Guildhall & Schoolroom. You can send this to the email address provided.

Closing date for applications will be the end of the day on Thursdays 25th of July and interviews will take place on the following week, by arrangement. Ideally with the successful candidate starting training in August.

If you do have any questions about the job, please do email the address provided and we will get back to you as soon as we can.

Thank you for taking a look and we wish you the best of luck in your application.